General terms and conditions of sale

Article 1 - Identification and general information

1.1 Dinners by eat! BRUSSELS, drink! BORDEAUX is an event organised by visit.brussels (hereinafter "visit.brussels"), whose registered office is located at Rue Royale 2-4, 1000 Brussels.

1.2 By booking a 5-course menu (hereinafter "the experience") via the visit.brussels reservation service (info@eat.brussels), the client (hereinafter "the Client") unconditionally accepts all the provisions of these General Terms and Conditions (hereinafter "the Conditions").

1.3 The event takes place from Thursday 2 to Saturday 11 September 2021 inclusive. Doors open at 6 pm and service starts at 6.30 pm, except on Sunday 5 (opening at 12.30 noon, service starts at 1 pm). The entrance to the event is through the main entrance of the Gare Maritime located at Rue Picard, 11, 1000 Brussels. The service is provided by waiting staff. A 5-course menu is served.

1.4 The fact that visit.brussels does not avail itself of a provision of the Conditions at a given time shall not be interpreted as a waiver of that provision.

Article 2 - Terms of a menu

The Client does not have the right to withdraw from the purchase.

2.1 The reservation of an experience implies that any order will result in either a written order from the Client or a confirmation of the order by visit.brussels.

2.2 The reservation of an experience is only valid on the date and at the time agreed with visit.brussels and for the number of guests/tables indicated on the ticket.

2.3 Unless otherwise stipulated by visit.brussels, the entrance to the event is via the entrance of the Gare Maritime located at Rue Picard, 11, 1000 Brussels. The event takes place in the Gare Maritime. The duration of an experience, from aperitif to dessert, is approximately four and a half hours.

2.4 In the case of a distance contract according to article VI. 47 of the law of 21 December 2013 on the insertion of Title VI "Market practices and consumer protection" into the Code of Economic Law, the Client does not have the right of withdrawal as provided for in this article if the goods supplied under this contract are likely to deteriorate or go off quickly (article VI. 53, 4°).

2.5 Except in the case of force majeure, the experience cannot be refunded, exchanged or modified under any circumstances, except in the event of cancellation by visit.brussels. In the event visit.brussels cancels the experience on the agreed date, visit.brussels offers the Client the choice between rescheduling the date to a later one, if places are still available, or reimbursement of the experience.

2.6 In the event of cancellation of one or several event dates due to force majeure (bad weather, epidemics, pandemics, demonstrations, terrorist acts threatening the safety of visitors, transport or supply chains blocked for any reason whatsoever, earthquake, fire, storm, flooding, IT systems or telecommunications failure, etc.), the reservation may be refunded, in accordance with the following conditions:

  • Cancellation at least ten working days before the date of the experience: 100% refund.
  • Cancellation at least five working days before the date of the experience: 50% refund.
  • Cancellation up to three working days before the date of the experience and up to the date of the experience: no refund possible.

2.7 Smoking and vaping is prohibited within the Gare Maritime and at the Dinners by eat event! BRUSSELS, drink! BORDEAUX. In addition, no food or drink other than that served during the event is permitted.

Article 3 - Liability

3.1 visit.brussels cannot be held liable in the event of delay, failure or interruption of the service due to force majeure and/or events beyond visit.brussels' control.

3.2 visit.brussels cannot be held liable for the behaviour of guests during an experience.

3.3 visit.brussels does not guarantee the accuracy of the menu service times.

3.4 visit.brussels cannot be held liable for any loss or damages (direct, indirect, tangible or intanglible) suffered during an experience. The same applies to any theft or loss that may occur before or during the event.

Article 4 - Prices

4.1 The price for a 5-course menu at Dinners by eat! BRUSSELS, Drink! BORDEAUX event is €75 (inc VAT) per person:

  • Table for two: €150 (inc VAT)
  • Table for four: €300 (inc VAT)

4.2 The Client undertakes to pay this amount before the date of the event.

4.3 Reservations are only available for a maximum of two or four guests.

Article 5 - Miscellaneous

5.1 The Client acknowledges and accepts that the FAQs form an integral part of the Conditions and that they are incorporated by way of reference. The FAQs can be changed at any time by visit.brussels.

5.2 The Conditions are intended to apply exclusively to the reservation and use of the menu, to the exclusion of other visit.brussels products, which are subject to the general conditions of use relating thereto.

Article 6 - Invalid clauses, applicable law and jurisdiction

6.1 Should all or part of one of the aforementioned provisions be shown to be invalid, null and void or unenforceable, the remaining provisions of the Conditions shall not be invalidated and shall remain in force. A provision that is entirely or partially invalid, null and void or unenforceable shall be deemed not to have been written. visit.brussels undertakes to replace such a provision with another one that shall, as far as possible, fulfil the same function.

6.2 The Conditions are exclusively governed, interpreted and applied in accordance with Belgian law. The courts of Brussels have exclusive jurisdiction.